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Cookie Policy

Last Updated: January 2025

Introduction

This Cookie Policy ("Policy") explains how Reasonix Neurax uses cookies and similar technologies on our website (reasonix-neurax.com) to enhance your browsing experience, analyze usage, and deliver personalized content.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, smartphone) that allow websites to remember information about your visit. They are widely used to:

  • Remember login information and preferences
  • Track user behavior and usage patterns
  • Deliver targeted advertisements
  • Measure website performance and analytics

2. Types of Cookies We Use

2.1 Essential Cookies

Purpose: Necessary for the website to function properly.

Examples: Session management, security, load balancing.

Can be disabled? No - disabling these may impair functionality.

2.2 Analytical/Performance Cookies

Purpose: Measure how users interact with our website to identify areas for improvement.

Examples: Google Analytics, page views, click tracking, scroll depth.

Can be disabled? Yes - with no functional impact.

2.3 Preference Cookies

Purpose: Remember your preferences and settings for future visits.

Examples: Language preferences, theme selection, volume settings.

Can be disabled? Yes - you'll need to reset preferences each visit.

2.4 Marketing/Targeting Cookies

Purpose: Deliver targeted advertisements and track conversion rates.

Examples: Facebook Pixel, Google Ads, retargeting pixels.

Can be disabled? Yes - ads will be less relevant to your interests.

3. Cookie Details

Cookie Name Type Purpose Duration
_ga Analytical Google Analytics tracking 2 years
_gid Analytical Google Analytics session ID 24 hours
reasonix_session Essential User session management Session
reasonix_prefs Preference User preferences storage 1 year
fbp Marketing Facebook pixel tracking 3 months

4. Third-Party Cookies

We use cookies from third-party service providers:

  • Google Analytics: Analyzes website traffic and user behavior
  • Facebook Pixel: Tracks conversions and delivers targeted ads
  • Google Ads: Manages advertising campaigns and retargeting
  • Hotjar: Records user sessions for UX improvement

These third parties have their own privacy policies and may collect data about you. We are not responsible for their practices.

5. Cookie Control and Management

5.1 Browser Settings

Most browsers allow you to control cookies through settings:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Preferences → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Privacy, search, and services → Clear browsing data

5.2 Cookie Consent

Upon your first visit, we display a cookie consent banner. You can:

  • Accept all cookies
  • Accept only essential cookies
  • Customize your preferences
  • Reject non-essential cookies

5.3 Do Not Track (DNT)

If your browser has DNT enabled, we will respect this preference and limit tracking cookies.

6. Opting Out of Third-Party Cookies

Google Analytics

Install the Google Analytics Opt-out Browser Add-on to prevent Google from collecting your data.

Facebook Pixel

Manage your ad preferences through your Facebook Ads Settings.

Network Advertising Initiative (NAI)

Visit the NAI Opt-out page to manage cookies from multiple advertisers.

7. Flash Cookies (LSOs)

Some content on our site may use Flash cookies (Local Shared Objects). These are not controlled by browser cookie settings. To manage Flash cookies, visit the Adobe Flash Player Global Settings.

8. Data Security

We use secure, encrypted connections (HTTPS/TLS) to transmit cookie data. However, no method of transmission over the internet is completely secure. We encourage you to review our Privacy Policy for additional security information.

9. Children's Privacy

Our website does not knowingly use cookies to track children under 13. If you are a parent and believe we have collected cookies from your child, please contact us immediately.

10. International Considerations

10.1 EU/GDPR Compliance

Under GDPR, we obtain explicit consent before deploying non-essential cookies. Consent is obtained through our cookie banner.

10.2 California (CCPA/CPRA)

California residents have the right to know what cookies are used, why, and to opt-out. This policy serves as our cookie notice under CCPA/CPRA.

11. Updates to This Policy

We may update this Cookie Policy periodically. The "Last Updated" date reflects the most recent revision. Continued use of our website indicates acceptance of updates.

12. Contact Us

For questions about our cookie practices:

Email: cookies@reasonix-neurax.com
Address: 123 Tech Innovation Boulevard, Hanoi, Vietnam 100000
Response Time: Within 14 days of receipt

13. Resources

  • AboutCookies.org - General information about cookies
  • GDPR.eu - GDPR compliance information
  • IAB TCF - Transparency and Consent Framework

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Email: info@reasonix-neurax.com

Phone: +84 91 234 5678

Address: Hanoi, Vietnam

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