Cookie Policy
Last Updated: January 2025
Introduction
This Cookie Policy ("Policy") explains how Reasonix Neurax uses cookies and similar technologies on our website (reasonix-neurax.com) to enhance your browsing experience, analyze usage, and deliver personalized content.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, smartphone) that allow websites to remember information about your visit. They are widely used to:
- Remember login information and preferences
- Track user behavior and usage patterns
- Deliver targeted advertisements
- Measure website performance and analytics
2. Types of Cookies We Use
2.1 Essential Cookies
Purpose: Necessary for the website to function properly.
Examples: Session management, security, load balancing.
Can be disabled? No - disabling these may impair functionality.
2.2 Analytical/Performance Cookies
Purpose: Measure how users interact with our website to identify areas for improvement.
Examples: Google Analytics, page views, click tracking, scroll depth.
Can be disabled? Yes - with no functional impact.
2.3 Preference Cookies
Purpose: Remember your preferences and settings for future visits.
Examples: Language preferences, theme selection, volume settings.
Can be disabled? Yes - you'll need to reset preferences each visit.
2.4 Marketing/Targeting Cookies
Purpose: Deliver targeted advertisements and track conversion rates.
Examples: Facebook Pixel, Google Ads, retargeting pixels.
Can be disabled? Yes - ads will be less relevant to your interests.
3. Cookie Details
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| _ga | Analytical | Google Analytics tracking | 2 years |
| _gid | Analytical | Google Analytics session ID | 24 hours |
| reasonix_session | Essential | User session management | Session |
| reasonix_prefs | Preference | User preferences storage | 1 year |
| fbp | Marketing | Facebook pixel tracking | 3 months |
4. Third-Party Cookies
We use cookies from third-party service providers:
- Google Analytics: Analyzes website traffic and user behavior
- Facebook Pixel: Tracks conversions and delivers targeted ads
- Google Ads: Manages advertising campaigns and retargeting
- Hotjar: Records user sessions for UX improvement
These third parties have their own privacy policies and may collect data about you. We are not responsible for their practices.
5. Cookie Control and Management
5.1 Browser Settings
Most browsers allow you to control cookies through settings:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Preferences → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Privacy, search, and services → Clear browsing data
5.2 Cookie Consent
Upon your first visit, we display a cookie consent banner. You can:
- Accept all cookies
- Accept only essential cookies
- Customize your preferences
- Reject non-essential cookies
5.3 Do Not Track (DNT)
If your browser has DNT enabled, we will respect this preference and limit tracking cookies.
6. Opting Out of Third-Party Cookies
Google Analytics
Install the Google Analytics Opt-out Browser Add-on to prevent Google from collecting your data.
Facebook Pixel
Manage your ad preferences through your Facebook Ads Settings.
Network Advertising Initiative (NAI)
Visit the NAI Opt-out page to manage cookies from multiple advertisers.
7. Flash Cookies (LSOs)
Some content on our site may use Flash cookies (Local Shared Objects). These are not controlled by browser cookie settings. To manage Flash cookies, visit the Adobe Flash Player Global Settings.
8. Data Security
We use secure, encrypted connections (HTTPS/TLS) to transmit cookie data. However, no method of transmission over the internet is completely secure. We encourage you to review our Privacy Policy for additional security information.
9. Children's Privacy
Our website does not knowingly use cookies to track children under 13. If you are a parent and believe we have collected cookies from your child, please contact us immediately.
10. International Considerations
10.1 EU/GDPR Compliance
Under GDPR, we obtain explicit consent before deploying non-essential cookies. Consent is obtained through our cookie banner.
10.2 California (CCPA/CPRA)
California residents have the right to know what cookies are used, why, and to opt-out. This policy serves as our cookie notice under CCPA/CPRA.
11. Updates to This Policy
We may update this Cookie Policy periodically. The "Last Updated" date reflects the most recent revision. Continued use of our website indicates acceptance of updates.
12. Contact Us
For questions about our cookie practices:
Email: cookies@reasonix-neurax.com
Address: 123 Tech Innovation Boulevard, Hanoi, Vietnam 100000
Response Time: Within 14 days of receipt
13. Resources
- AboutCookies.org - General information about cookies
- GDPR.eu - GDPR compliance information
- IAB TCF - Transparency and Consent Framework